We recently purchased a home with Orly Chen as our agent. Orly was very professional, ethical and knowledgeable, throughout the process. As new comers to the area, Orly educated us on the local market as well as the different areas, and was very attentive to our specific needs and priorities. We were living in the west coast and had to search without actually being in the area, and thanks to Orly’s understating of our needs and her unique dedication, she kept us informed with important inputs on every option that came up and was relevant to our search.
Very quickly we understood we can totally trust her judgment. Therefore it was not surprising that when she called and suggested we come for a second visit, she prepared a short list of optional houses, which reflected our taste and needs. Indeed we closed on one of the houses from her short list. Being very generous with her time (and effort), she continued advising and helping us also in the stages of finding the right contractors, inspection and renovation: she came over many times, for anything that had to be done at the house before we relocated, and later to advise us on priorities and on what renovations or features may be important to potential future buyers, if we do ever sell.
Orly is a great source for referrals for the various professionals one may need for the home: from contractors to home finance brokers, social opportunities, recreation etc. She walked us through each and every step, and we truly felt that she had our best interest in mind. She is also a real person and all her support was beyond the real estate business. She checks in occasionally and responds immediately to any question or need. Orly is an excellent agent in all categories; very dedicated, informed, knowledgeable, fair, hardworking and driven. She sees her job not only in finding the right house for her customers, but also, and not less important – helping them to feel at home!